{"id":5095,"date":"2015-11-09T20:41:46","date_gmt":"2015-11-10T01:41:46","guid":{"rendered":"http:\/\/service-conseil-cm.com\/?p=5095"},"modified":"2019-12-31T17:00:51","modified_gmt":"2019-12-31T22:00:51","slug":"respecter-le-choix-du-canal-de-communication","status":"publish","type":"post","link":"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/","title":{"rendered":"Respecter le choix du canal de communication !"},"content":{"rendered":"

J\u2019entends des repr\u00e9sentants se plaindre du mouvement de leur client\u00e8le vers de nouveaux canaux de communication. \u00ab\u00a0Ils ne veulent plus parler. Ils veulent chatter !\u00a0\u00bb Le degr\u00e9 de confiance du client augmente quand il y a un \u00e9crit. Voici le niveau de confiance envers le contenu de la communication selon le canal tel que partag\u00e9 par les participants \u00e0 la conf\u00e9rence sur le service \u00e0 la client\u00e8le 360 degr\u00e9s le 27 octobre 2015 \u00e0 Montr\u00e9al\u00a0:<\/p>\n

    \n
  1. En personne 50 %,<\/li>\n
  2. Au t\u00e9l\u00e9phone 65 %,<\/li>\n
  3. Courriel 80 %,<\/li>\n
  4. Texto 88 %<\/li>\n<\/ol>\n

    Les organisations qui respectent le canal de communication choisi par leur client sont plus appr\u00e9ci\u00e9es. Lorsque l\u2019entreprise offre des produits\/services sur mesure, se parler ou se rencontrer \u00e0 un moment reste utile ! La mise en relation pourra commencer par un canal digital.<\/p>\n

    Je vous invite \u00e0 vous inscrire \u00e0\u00a0mon infolettre mensuelle du SPLING en affaires.<\/a>\u00a0Voici le lien vers\u00a0mes autres articles de blog<\/a>\u00a0 dans lesquels je partage d\u2019autres trucs et observations pour d\u00e9velopper le leadership et optimiser l\u2019organisation !<\/h3>\n

    Corine Markey : Coach Professionnelle Certifi\u00e9e, formatrice agr\u00e9\u00e9e et conf\u00e9renci\u00e8re.<\/p>\n","protected":false},"excerpt":{"rendered":"

    J\u2019entends des repr\u00e9sentants se plaindre du mouvement de leur client\u00e8le vers de nouveaux canaux de communication. \u00ab\u00a0Ils ne veulent plus parler. Ils veulent chatter !\u00a0\u00bb Le degr\u00e9 de confiance du […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[47,84,104,288],"yoast_head":"\nRespecter le choix du canal de communication ! - Service Conseil CM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Respecter le choix du canal de communication ! - Service Conseil CM\" \/>\n<meta property=\"og:description\" content=\"J\u2019entends des repr\u00e9sentants se plaindre du mouvement de leur client\u00e8le vers de nouveaux canaux de communication. \u00ab\u00a0Ils ne veulent plus parler. Ils veulent chatter !\u00a0\u00bb Le degr\u00e9 de confiance du […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Conseil CM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ServiceConseilCM\/\" \/>\n<meta property=\"article:author\" content=\"service-conseil-cm\" \/>\n<meta property=\"article:published_time\" content=\"2015-11-10T01:41:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-12-31T22:00:51+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/www.corinemarkey.com\/service\/#\/schema\/person\/b31503e50a819b420827dbd2cce03ef2\"},\"headline\":\"Respecter le choix du canal de communication !\",\"datePublished\":\"2015-11-10T01:41:46+00:00\",\"dateModified\":\"2019-12-31T22:00:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\"},\"wordCount\":187,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.corinemarkey.com\/service\/#organization\"},\"keywords\":[\"canal de communication\",\"confiance\",\"digital\",\"Vente\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\",\"url\":\"https:\/\/www.corinemarkey.com\/service\/blog\/respecter-le-choix-du-canal-de-communication\/\",\"name\":\"Respecter le choix du canal de communication ! 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